[HC2/HCL] Updating FIBARO devices

Description

Keeping your FIBARO devices up to date is crucial for enjoying all benefits of the system and ensuring proper operation of the FIBARO system. In this article you’ll get to know how to update your FIBARO device.

Requirements

  • FIBARO Z-Wave Device (located in the rage of the controller),
  • FIBARO Home Center Lite/2 connected to the Internet,
  • PC or Mac to use a browser interface.

Remember!
If you are updating a battery-powered device, make sure that it is charged enough to go through the process (at least 75% of capacity).

Instruction

  1. Log in to FIBARO system.
  2. Go to Devices and find your device.
  3. Click klucz_grey_kolko to go to the settings.
  4. Choose the first endpoint (if the tree of endpoints is not visible go to the next step).
  5. Go to Advanced and find Firmware update.
  6. Click to look for the update.
  7. If the update is available you can click to start downloading the package.
    If the status of the update is: Waiting, wake up your device according to the user’s manual.
  8. Remember that you can choose to back down from updating.

Troubleshooting

List of statuses with solutions.


Solution: Contact FIBARO Support.

Solution: Contact FIBARO Support.

Solution: Contact FIBARO Support.

Solution: Authorize the procedure using the device. (Click the button to confirm the update)

Solution: Device firmware is not upgradable. Update info is shown by error.

Solution: Try to perform the update process again.

Solution: Try to perform the update process again.

Solution: Replace the battery and perform the update process again.

Solution: Make sure your Home Center has an Internet connection, then try to perform the update process again.

Solution: Make sure your device is situated close enough to your Home Center and try to perform the update process again.

Solution: Try to perform the update process again.

May 10, 2018   23830    Tutorials    
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