Recovery Mode on Home Center 2

Description

Recovery Mode is a panel designed for retrieving the HC2 operating system in case of technical problems, e.g. when it is not possible to log into the user’s panel.

Using recovery mode the Home Center 2 will be brought back to the factory installed firmware version. That means all of your settings, configured devices, rooms and so on will be removed and lost if not backed up.

Once back up and running, you will be able to upgrade the firmware to the latest version. Make sure you have a backup available to suit either the recovery firmware version or the latest firmware version if you don’t want to lose all of your data!

 

Step-by-step guide

 

Entering Recovery mode using physical buttons located on the device

  1. Turn the Home Center 2 OFF by pressing and holding the Power button for few seconds or by disconnecting the power supply.
    recovery mode setup
  2. When turned OFF, turn it ON again with recovery button pressed. Keep holding the button.
    smart home recovery mode
  3. Release the button when the LED diodes start flashing from left to right. Don’t hold the Recovery button for too long! If you hold the Recovery button for 10 seconds the Home Center will change its IP between dynamic and static (see How to change the Home Center IP address to static or dynamic (DHPC)?).
  4. Entering Recovery Mode is signalled with a control diode.
    recovery mode icon
  5. Type in the IP address of your Home Center 2 in the web browser or use FIBARO Finder.
  6. Recovery Mode screen will be displayed:

    The System info
     panel displays the following information:
    • Serial number – HC2 serial number
    • Local software – software version of your system
    • IP Address – IP address, visible in local network
    • Online – The HC2 Internet access
  7. Click the Recover button in order to restore the Home Center 2 to factory firmware version.
  8. Recovery panel will ask you to confirm your choice.
  9. Wait for a few minutes.
  10. After a successful reboot, you can access the Login Panel.
    Remember that login and password will be set back to admin / admin and that the HC2 needs updating the firmware.
    device recovery mode

 

Entering Recovery mode from your computer

  1. Go to the Configuration tab.
  2. Click Recovery. The browser may ask you if are you sure you want to enter into recovery mode. Confirm that.
  3. Wait a moment
    .
  4. Click Recover in Recover system section.
  5. If you’re sure you want to recover your system confirm by clicking Yes.
  6. Wait for a few minutes.
  7. After a successful reboot, you can access the Login Panel.
    Remember that login and password will be set back to admin/admin and that the Home Center 2 needs updating the firmware.
    device recovery mode

 

Troubleshooting

If your Home Center does not enter Recovery Mode, make sure that you performed everything as described above or contact FIBARO Support (read how to prepare for contacting FIBARO Technical Support).

 

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Tryb Recovery na Home Center 2

March 31, 2017   22488    Tutorials    
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