Configuration transfer between Home Centers (backup transfer)

What is the procedure of configuration transfer?

  1. Both Home Centers will be going through the recovery process and their memory will be cleared.
  2. After correct configuration transfer, cloud backups from donor Home Center will be shown on the target Home Center and on the donor Home Center you will see incompatible backup – making it impossible to do a Home Center clone.
  3. You have to restore a transferred cloud backup on target Home Center, which will install suitable configuration of a Home Center.

In case of problems with finishing the configuration transfer, always contact Technical Support. Our engineers are able to recall the migration.

Read about recovery mode on HC2 or recovery mode on HCL.

 

Requirements

  •  Both Home Centers has to be updated to at least 4.520 version.

 

The transfer is possible for the following situations

  1. Working Home Center 2 to working Home Center 2
  2. Working Home Center Lite to working Home Center 2
  3. Defective Home Center2/Lite to working Home Center 2

 

Working Home Center 2 to working Home Center 2

  1. Both Home Centers has to be added to the same FIBARO ID.
  2. Create cloud backup with the configuration you want to transfer.
  3. Log in to FIBARO ID account.
  4. Open Home Center list.
  5. Choose “Transfer Configuration“.
  6. Choose donor Home Center and target Home Center.
  7. Start procedure of configuration transfer.
  8. Restore the backup on target Home Center.

 

Working Home Center Lite to working Home Center 2

  1. Both Home Centers has to be added to the same FIBARO ID.
  2. Create cloud backup with the configuration you want to transfer.
  3. Go through the recovery procedure on Home Center Lite.
  4. Activate Remote Support by going to the Configuration tab -> LAN Settings -> Remote support: “Turn on for 7 days” button.
  5. Contact Technical Support to verify and set donor status on the Home Center Lite.
  6. Log in to FIBARO ID account.
  7. Open Home Center list.
  8. Choose “Transfer Configuration“.
  9. Choose donor Home Center and target Home Center.
  10. Start procedure of configuration transfer.
  11. Restore backup in target Home Center.

 

Defective Home Center 2/Lite to working Home Center 2

You can’t create the backup on the defective Home Center. Configuration transfer will be possible only if you have cloud backup already created.

  1. Both Home Centers has to be added to the same FIBARO ID.
  2. Contact Technical Support to verify and set donor status on the defective Home Center.
  3. Log in to FIBARO ID account.
  4. Open Home Center list.
  5. Choose “Transfer Configuration“.
  6. Choose donor Home Center and target Home Center.
  7. Start procedure if configuration transfer.
  8. Restore backup in target Home Center.

November 23, 2018   562    Tutorials    
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