Door/Window Sensor (FGBHDW-002)

image006FIBARO Door/Window Sensor is a HomeKit-enabled contact sensor using Bluetooth® low energy wireless technology.
Along with detecting opening and closing, the accessory measures the ambient temperature.
Opening is detected by separating the sensor’s body and the magnet.
Tampering is detected whenever the accessory is detached from the surface or casing is opened.

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Video tutorial

First launch

open

1. Take off the cover.

2. Remove the battery blocker and check if the battery is placed correctly.

The accessory will glow blue for 1.5 seconds – it is ready to be paired.

close

3. Close the cover.

Pay attention to the correct orientation of the cover and sensor's body!

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4. Open the FIBARO app and tap + icon.

Application will guide you through the pairing process.

Physical installation

1. Check that the sensor and magnet surfaces are clean.

2. Carefully remove one protective layer from the double-sided stickers included in the package. Apply the stickers to the sensor and magnet.

3. Peel off the protective layer from the sensor and magnet.

4. Stick the magnet onto the moving part of the door/window, no further than 5mm from the sensor (vertical line marks should allign).

Correct positioning

position

Reset

button

  1. Take off the cover.
  2. Press the button 3 times then press and hold the button.
  3. When the LED glows, release the button.
  4. Click the button again to confirm.

Functionalities

Opening/closing detection
The Door/Window Sensor detects opening/closing using Hall effect sensor and reports it to your iOS device.
Opening is detected by separating the sensor’s body and the magnet. Changing the state is indicated with one blink.
NOTE: Use app that allows to configure parameters to change the default state of sensor and its indications.

Tamper detection
The Door/Window Sensor detects tampering whenever the accessory is detached from the surface or casing is opened and reports it to your iOS device. Tampering is indicated with two blinks.

Temperature measuring
The Door/Window Sensor measures ambient temperature every 10 minutes. If the measured temperature differs from previously reported
by at least 1°C (1.8°F), accessory reports it to your iOS device.

Battery level measuring
The Door/Window Sensor measures battery level every 24 hours and reports it to your iOS device. Additionally, if battery level is below 15%, the accessory will report low level battery status to your iOS device.

Technical information


Configurable parameters
Use app that allows to configure parameters to adjust operation of Door/Window Sensor.

1. Opening/closing detection – LED indication
This parameter allows choose if opening/closing is indicated by the built-in LED diode.
Available settings:
0 – indications disabled
1 – indications enabled (default)

2. Door/window state
This parameter allows to set in what state is door/window when the magnet is close to the sensor.
Available settings:
0 – closed when magnet near (default)
1 – opened when magnet near


Specifications

Power supply: 3.6V DC battery
Battery type: ER14250 ½ AA
EU directives compliance: RED 2014/53/EU
RoHS 2011/65/EU
Radio protocol: Bluetooth® low energy
Radio frequency: 2.4 GHz
Radio transmit power: up to 10 dBm (EIRP)
Range: up to 50m (free range)
(164 feet)
Operating temperature: 0-40°C (32-104°F)
Temperature measuring range: 0-40°C (32-104°F)
Temperature measuring accuracy: ±0.5°C (±0.9°F)
Dimensions (L x W x H): 71 x 18 x 18 mm
(2.8 x 0.7 x 0.7 inch)

Warning: Using batteries other than specified may result in explosion. Dispose of properly, observing environmental protection rules.


iOS and tvOS compatibility

  • Controlling this HomeKit-enabled accessory requires an iPhone, iPad, or iPod touch with iOS 9.3 or later.
  • Controlling this HomeKit-enabled accessory away from home requires a third-generation Apple TV with Apple TV software 7.2.1 or later or a fourth generation Apple TV with tvOS 9.2 or later and an iPhone, iPad, or iPod touch with iOS 9.3 or later.

Legal information


CE declaration of conformity

Hereby, Fibar Group S.A. declares that FIBARO Door/Window Sensor is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.

Compliance with Part 15 of the FCC Rules
This device complies with Part 15 of the FCC Rules
Operation is subject to the following two conditions:
1. This device may not cause harmful interference
2. This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Note
Changes and modifications not expressly approved by the manufacturer or registrant of this equipment can void your authority to operate this equipment under Federal Communications Commission’s rules.

Industry Canada (IC) Compliance Notice

This device complies with Industry Canada license-exempt RSSs. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Cet appareil est conforme aux normes d’exemption de licence RSS d’Industry Canada. Son fonctionnement est soumis aux deux conditions suivantes : (1) cet appareil ne doit pas causer d’interférence et (2) cet appareil doit accepter toute interférence, notamment les interférences qui peuvent affecter son fonctionnement.

Radio frequency (RF) exposure statement

This equipment should be installed and operated keeping the radiator at least 20 cm or more away from person's body.
Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps.

WEEE Directive Compliance

kosz2Device labelled with this symbol should not be disposed with other household wastes. It shall be handed over to the applicable collection point for the recycling of waste electrical and electronic equipment.

Legal notices

All information, including, but not limited to, information regarding the features, functionality, and/or other product specification are subject to change without notice. Fibaro reserves all rights to revise or update its products, software, or documentation without any obligation to notify any individual or entity.

Fibaro and Fibar Group logo are trademarks of Fibar Group S.A.

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Fibar Group S.A. is under license.

Apple, iPhone, iPad, iPad Air, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. HomeKit is a trademark of Apple Inc.

All other brands and product names referred to herein are trademarks of their respective holders.

Use of the Works with Apple HomeKit logo means that an electronic accessory has been designed to connect specifically to iPod touch, iPhone, or iPad, respectively, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards.


FAQ

Accessory

1.Why I cannot pair my accessory?

There are few actions to be done:
a) Make sure your accessory is powered on.
b) Make sure your accessory is close to your mobile device.
c) Make sure you use a correct setup code.
d) If you own more than one identical accessory, use the ‘Identify’ function.
e) You may need to reset the accessory if it’s not connecting, or if it’s already connected to another home.

2. Why my accessory is not shown on adding screen?

There are few actions to be done:
a) Make sure your accessory is powered on.
b) Make sure your accessory is close to your mobile device.
c) If you just connected your accessory, wait a moment, then try again.
d) You may need to reset the accessory if it’s not connecting, or if it’s already connected to another home.

3. I have just reset my accessory, but it’s still visible in the app. Why?

The accessory needs to be removed manually using the application interface.

4. I removed my accessory manually using the application interface, but cannot pair it again. Why?

It’s necessary to perform the reset procedure of the accessory according to its manual.

5. The accessory was paired successfully, but it doesn’t report the status of opening/closing. Why?

There are few possible causes of such situation:
a) The sensor’s cover is oriented wrong. Reverse it and try again.
b) The accessory is out of range. Come closer with your mobile device and try again.
c) The battery is empty and needs replacing.

6. How to install the sensor with screws? What maximum diameter is possible?

The accessory can be installed with screws using two holes at the ends, but the screws are not attached in the package. The maximum diameter is 2.5 mm.

7. Why the accessory is equipped with two tamper buttons?

Combining two tampers prevents from two ways of interference. First tamper (located under the casing) detects tampering whenever the casing is opened. Second one (located under the device) detects tampering if the accessory is detached from the surface.

8. Can I mount the sensor outside?

Unfortunately, not – indoor use only.

9. I received a tampering notification, but the accessory stays safe. What is wrong?

There are two actions to be done:
a) Make sure the casing is correctly oriented and closed.
b) Make sure the accessory doesn’t stick out from the surface.

10. My battery is low, how to replace it?

Take off the cover, remove the empty battery, insert a new one, and close the cover.



General
1. What is Apple HomeKit?
HomeKit is a new framework for home automation developed by Apple. HomeKit technology provides an easy, secure way to control HomeKit-enabled accessories using Siri on your iPhone, iPad, or iPod touch. HomeKit certification ensures that all accessories will work together flawlessly.

2. What is a HomeKit accessory?

Accessories are HomeKit-enabled products that have an official "Works with Apple HomeKit" badge on their packaging. These accessories are certified by Apple under its MFi Program.

3. Will HomeKit accessories work with Home Center controller?

No, that feature is not available at the moment.

4. Do Z-Wave devices work with HomeKit?

No, HomeKit uses different communication protocols. Some of the manufacturers might provide Bridges to enable them to work with HomeKit.

5. Will Siri be able to control HomeKit?

Yes, you can control and ask for status of HomeKit accessories, created rooms and scenes. When you lock your device, some accessories can’t be controlled by Siri commands. For example, you need to unlock your device before you can use Siri to unlock your door.

6. Will Siri be able to control Home Center controller?

No, that feature is not available at the moment.

7. Can I control Home Center controller with Apple HomeKit?

No, that feature is not available at the moment.

8. How does FIBARO support HomeKit?

FIBARO launched a new Motion, Flood and Door/Window Sensor that use BLE and work with HomeKit. Moreover, we will release a new app that can control the HomeKit accessories. More accessories are coming soon!

9. Do HomeKit accessories require a gateway/controller?

No, your iOS device (iOS 9.3 or newer) plays the role of gateway/controller, but Apple TV or iPad (iOS 10 or newer) will enable you to use them remotely through the iCloud.

10. Will the current FIBARO app for iPhone be capable of controlling HomeKit accessories?

No, but new app called FIBARO for HomeKit Connected Devices, designed to control HomeKit is available in AppStore.

11. Can I control my HomeKit accessories when away from home?

Yes, but you need a HomePod, an Apple TV 4K, Apple TV (4th generation), or iPad.
For more information see Apple support page: https://support.apple.com/en-us/HT207057

12. Is an Apple TV required to control HomeKit accessories?

No, but it will extend the Bluetooth range and allow you to use a remote connection through the iCloud. Alternatively, an iPad (iOS 10 or newer) or HomePod can be used.

13. Can I control HomeKit accessories out of the Bluetooth range of an iOS device?

Yes, you can control them through Apple TV (4th generation) or other Wi-Fi devices that support tunneling if they are in accessory range.

14. Why do I notice a delay in communication with HomeKit accessories?

HomeKit accessories which use BLE are placed on standby to reduce battery usage. First communication when on standby will wake it up and subsequent commands should be performed without delay till next standby.

15. Do I have to use the FIBARO app to control FIBARO HomeKit accessories?

No, but it is recommended. FIBARO accessories should work with every HomeKit compatible app.

16. I lost my HomeKit Setup Code, is there a way to recover it?

In order to recover the Setup Code of your device, contact FIBARO Support (e-mail: [email protected]) and attach proof of purchase of the device and its serial number, or a photo of the device with a visible serial number.

17. I have paired multiple identical accessories, how can I distinguish which is which?

Use the “Identify” function in your mobile app and the chosen accessory will identify itself by blinking or making a sound (according to its manual).

18. Are FIBARO HomeKit accessories certified by Apple?

Yes, every FIBARO product that has “Works with Apple HomeKit” badge on its packaging is certified by Apple under its MFi Program.

19. What iOS devices are compatible with FIBARO accessories?

Controlling this HomeKit-enabled accessory from FIBARO requires an iPhone, iPad, or iPod touch with iOS 9.3 or newer.

20. Does HomeKit work with Apple Watch?

Yes, just add your accessory to favourites and they will be visible in Control Center and Apple Watch.

21. Do I need an iCloud account to use HomeKit?

No, but it is recommended. Every accessory you pair is assigned to your iCloud account and allows you to use it with all your iOS devices.

22. How can I check whether a product will work with HomeKit?

Every HomeKit-enabled product should have a "Works with Apple HomeKit" badge on its packaging.

23. Can I use my HomeKit accessories in Automations?

Yes, but you need to set up your HomePod, Apple TV 4K, Apple TV (4th generation), or iPad as a home hub.
For more information see Apple support pages: https://support.apple.com/en-us/HT208940 and https://support.apple.com/en-us/HT208940

24. Can I share control over my HomeKit accessories with another person?

Yes, it is possible.
For more information see Apple support page: https://support.apple.com/en-gb/HT208709

25. Do I have to use iCloud Keychain to control HomeKit?

Only if you want to control HomeKit accessories via multiple iOS devices or Apple TV using same iCloud account.

26. Can I control or have more than one HomeKit home?

Yes, it is possible to have configured more than one home. You can either configure them by yourself or you can be invited by someone else.
For more information see Apple support page: https://support.apple.com/en-gb/HT208709